Ticket Office

Ticket Policies

Do you charge ticketing fees?

We have two types of ticketing fees that go directly to supporting the work of our ticket-office staff:

• A one-time $20 fee for all subscription purchases
• A $3.50 per-ticket fee for all single-ticket purchases (online, over the phone or at our windows)
• Ticketing fees are non-refundable.

I can’t attend an event, what are my options?

Events Presented by the Mondavi Center
We can offer an option of a ticket exchange or a tax-deductible donation. Exchanges for another event in the current Mondavi Center Presents season, or donation requests, must be received by 5 p.m. the business day before your event. No refunds.

Exchanges are fee-free. Exchanging into a higher-priced performance or seating area may result in a price difference. We are not able to offer a refund for exchanging into a lower-priced event or seating area.

Mondavi Center subscribers have a benefit of choosing to return Mondavi Center Presents tickets by 5 p.m. the business day before the event for an event credit that may be used to purchase Mondavi Center Presents performances within the same season. All event credit will expire on the last performance of the Mondavi Center Presents season.

Events Not Presented by the Mondavi Center
Events presented by outside community organizations, UC Davis campus groups and the UC Davis Music Department are not eligible for exchange, tax-deductible donation or event credit. No refunds.

How do I know who the presenting organization is?
Your ticket should indicate who is presenting the event. This information can also be found on the event page on the Mondavi Center website above the event name. If it doesn’t say Mondavi Center Presents, it is not a Mondavi Center presenting event and not eligible for exchanges, tax-deductible donations or event credits.

Submit this form to exchange or donate tickets

Can I get a refund?

Tickets are nonrefundable, except in the case of a canceled event; all sales are final. Tickets for past or missed performances may not be exchanged or donated. Live performance is dynamic: all programs and prices are subject to change. All fees are non-refundable, even in the event of a performance cancellation or postponement.

I have lost my tickets, what are my options?

The Mondavi Center Ticket Office will reissue tickets to the account holder. Contact the Ticket Office via phone: 530-754-2787 or email at tickets@ucdavis.edu to replace your tickets as soon as possible. The Mondavi Center does not replace tickets purchased through secondary markets.

What happens if an event is canceled?

If a performance is canceled, you will have the option to receive a full refund or an event credit toward another Mondavi Center event within the same season. Refunds are granted only for canceled performances. Handling fees are non-refundable.

What can I do with my event credit?

All held event credit and credits obtained in a Mondavi Center season may be used towards the purchase of Mondavi Center Presents performances within that same season. All accumulated event credit will expire on June 30.

How do I become a subscriber?

Interested in becoming a subscriber and accessing valuable subscriber benefits? We have many packages to choose from based on your interests and budget. See our Subscriptions page for more details.