Ticket Office

Changed, Cancelled, and Postponed Events

Artists and programs are subject to change without notice. Refunds or exchanges, less any fees, may be possible only in the case of event cancellation.

Ticket Exchange Policies

Tickets for past or missed performances may not be exchanged or donated.

Ticket Fees

Ticket fees and subscription order fees are the same for all performances, whether purchased online, by phone or in person and are non-refundable.

Refund Policy

All sales are final; there are no refunds. Please note that programs and artists may change; if an artist cancels, the Mondavi Center will do its best to provide a comparable replacement. Refunds will only be issued if a suitable substitute cannot be arranged. Additionally, fees are non-refundable.

Subscription Event Credit

Subscriber event credits may be used towards the purchase of Mondavi Center Presents performances within that same season. All accumulated event credit will expire with the final Mondavi Center Presents performance of the season.

Review Your Confirmation and Tickets

Please check all tickets to ensure that you have received the correct performance, date and time. Be sure to check the location of your event on your ticket. Some events are held at locations across the UC Davis campus, like the Pitzer Center.

Can’t Attend Your Event?

Contact the Mondavi Center Ticket Office by 5pm at least 1 business day ahead of your event to discuss your options.

Events Presented by the Mondavi Center

The Mondavi Center offers fee-free ticket exchanges to another Mondavi Center Presents event within the same season. Tickets must be exchanged by 5pm at least 1 business day ahead of your event.

If you choose to exchange your ticket for a performance or seating area that is higher-priced, you may need to pay the difference in cost. If you exchange for a lower-priced event or seating area, we are unable to provide a refund for the difference.

You can also return your ticket for a tax-deductible donation.

Subscribers have the added benefit of being able to return their tickets for event credit to use at a future event within the same Mondavi Center Presents season. All event credit expires at the last performance of the season.

Events Not Presented by the Mondavi Center

Your ticket will specify the event presenter, and the mondaviarts.org page will display the presenting organization above the event title.

If it doesn’t say “Mondavi Center Presents,” it is an outside event. All sales are final for events not presented by the Mondavi Center, which are also ineligible for refunds, exchanges, donations, or event credits.

UC Davis Music Department exchanges may be made only to other UC Davis Music Department events.

Purchase of Tickets from Unauthorized Sources

The Mondavi Center Ticket Office is the only official ticket seller for events at the Mondavi Center for the Performing Arts, UC Davis. Mondavi Center assumes no liability for tickets purchased through unauthorized channels.

Many third-party reseller sites mimic the Mondavi Center’s official site, leading to potential issues with ticket validity and seating. The Mondavi Center cannot guarantee entry or refund tickets purchased through unauthorized resellers.

Late Seating

Please plan to arrive on time. To limit distractions to the artists and audience, latecomers will be seated at an appropriate pause in the program or at intermission. For events without an intermission, you will be seated at an appropriate interval at the discretion of the house manager; in some situations, this can mean being given an alternate seat for the entirety of the event. Late seating may not be possible for some performances and refunds will not be available.

How do I become a subscriber?

Interested in becoming a subscriber and accessing valuable subscriber benefits? We have many packages to choose from based on your interests and budget. See our Subscriptions page for more details.