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Accessibility

Seats in Jackson Hall orchestra

Mondavi Center is proud to be a state-of-the-art, public facility that meets or exceeds all state and federal ADA requirements and is fully accessible to patrons with disabilities.

Seating

We want all of our patrons to have a great experience at the Mondavi Center. In order for us to provide the best available seats to suit your needs, please let our ticket office staff know at the time of purchase if you or someone in your party requires special seating. We may not be able to accommodate special needs seating requests made at the performance.

Seating for patrons utilizing mobility devices and for their companions are located at all levels and prices for all performances.  Additionally, there are transfer arm seats located in the Orchestra and Orchestra Terrace levels for those patrons who are able to transfer from their mobility device into a fixed theatre seat. Our volunteer ushers are available at the doors to both Jackson Hall and the Vanderhoef Studio Theatre to assist you in getting to your seat. Please note that for your safety our ushers are not able to physically assist you into a theatre seat from your mobility device.

If there is anything else that we can do to assist you, and to make your visit to the Mondavi Center more enjoyable, please let our house staff know!

Accessible Seating Maps (PDF)

Contact the Ticket Office for Accessibility needs

530-754-2787
TDD 530-754-5402
tickets@ucdavis.edu

Purchasing Accessible Tickets Online

To locate accessible seating, please use our Select-Your-Own-Seat option. There are accessible seats in every section of Jackson Hall and the Vanderhoef Studio Theatre, however, some areas may be sold out. When purchasing accessible seating, you are acknowledging that you or a member of your party requires accessible seating.

Accessible Entrances

All venues have accessible entrances via ramps at the main entrance.

Parking/Drop-Off

Parking for patrons with DMV placards is available on the street level (mid-level) of the nearby parking structure, and on the surface lots near the covered walkway. There is also a short-term drop-off area directly in front of the entrance.

Download a printable PDF map of the passenger drop-off route

Hearing and Visual Assistance

Assistive Listening Devices (ALDs) are available for performances in Jackson Hall and the Vanderhoef Studio Theatre. ALDs for Jackson Hall can be used with or without hearing aids are available for patrons who have difficulty understanding the dialogue or song lyrics. They may be checked out at no charge from the Patron Services desk near the lobby elevators. Mondavi Center requires an ID to be held at the desk until the device is returned.

Requests for sign language interpreting, real-time captioning, Braille programs and other reasonable accommodations should be made with at least three weeks notice. Mondavi Center may not be able to accommodate last-minute requests. Please call the Ticket Office to make accommodations requests: (530) 754-2787.

Service Animals

Mondavi Center welcomes working service animals that are necessary to assist patrons with disabilities. Service animals must remain on a leash or harness at all times. Please contact the Mondavi Center Ticket Office if you intend to bring a service animal to an event so that appropriate seating can be reserved for you.

Elevators

Jackson Hall has an elevator that serves the Orchestra Tier, Grand Tier, and Upper Tier levels. There is a limited number of wheelchair accessible locations on Upper Tier right only as it has level access on that side from the elevator.

Accessible Restrooms

All venues are equipped with accessible restrooms.

Sensory-Friendly/Relaxed Performances

Sensory-friendly performances are designed to create a performing arts experience that is welcoming to families and people of all ages, including people with autism, sensory sensitivities, or other social, learning or cognitive disabilities.

What this means:

  • While the content of the performance isn’t changed, the environment for the audience is more relaxed to allow accommodation for varying ways of interacting with visual and auditory stimuli.
  • The audience chamber features low ambient lighting throughout the performance to allow patrons to move around or exit the theater.
  • Patrons may talk and move around the theater as needed during the performance.
  • Standing areas are provided for patrons who prefer not to be seated.
  • Patrons are encouraged to bring what will make them feel comfortable, including earplugs/headphones, blankets, cushions, hand fidgets.
  • The use of mobile electronic devices is allowed.
  • Designated spaces are available for those who need a break from the performance.
  • Pre-visit Guides are provided in advance so patrons know what to expect from the performance. These guides include pictures with clear descriptions of the Mondavi Center experience.